Privacy Policy

Last updated: April 2026

At DreamTech Solutions ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways:

• Personal Information: Name, email address, phone number, company name, and other contact details you provide when contacting us or booking a consultation.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
• Communication Data: Records of correspondence when you contact us via email, contact forms, or other communication channels.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Send you updates about our services (with your consent)
• Process transactions and manage project communications
• Analyze website usage to improve user experience
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting, email services, analytics).
• Legal Requirements: When required by law or to protect our rights, property, or safety.
• Business Transfers: In connection with any merger, sale, or acquisition of our business.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Objection to processing of your data
• Data portability

To exercise these rights, please contact us at bj@dreamtechsolutions.com.au.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Social Media Integration

When you connect your Facebook or Instagram account via our Portal, we collect your profile name, email address, linked Facebook Pages, and Instagram business accounts.

We access page insights, post engagement data, comments, and messages through the Facebook/Instagram API to provide our social media management services.

Meta Platforms, Inc. is a third-party data processor — their data policy applies: https://www.facebook.com/privacy/policy/.

We do not sell social media data to third parties.

You can disconnect your social media accounts at any time from the Portal settings, after which we will stop accessing new data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Social media data accessed via APIs is retained for the duration of your connected account and up to 12 months after disconnection for reporting purposes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

DreamTech Solutions
Email: bj@dreamtechsolutions.com.au